Shipping policy

Effective Date: May 24, 2026

ICT Easter Bunny is committed to providing reliable and efficient shipping services for all customer orders. This Shipping Policy explains how orders are processed, shipped, and delivered.

By placing an order through our website, you agree to the terms outlined in this Shipping Policy.

All orders are processed within 1–3 business days after payment confirmation.

Orders are not processed or shipped on major public holidays. During periods of high order volume, processing times may be slightly delayed.

Customers will be notified if significant delays occur.

Estimated delivery times are:

  • United States: 3–7 business days

  • International Orders: 7–15 business days

Delivery times are estimates only and may vary depending on shipping carrier operations, weather conditions, customs processing, or destination location.

We work with trusted shipping carriers to provide safe and timely delivery services.

Shipping providers may include:

  • USPS

  • UPS

  • FedEx

The shipping carrier used for your order may vary depending on the delivery destination, package size, and shipping availability.

Shipping fees are calculated during checkout based on the delivery address and selected shipping method.

From time to time, ICT Easter Bunny may offer free shipping promotions on eligible orders.

Once your order has been shipped, you will receive a confirmation email with tracking information.

Customers can use the tracking number to monitor shipment progress through the carrier’s website.

Customers are responsible for providing accurate shipping and contact details during checkout.

ICT Easter Bunny is not responsible for delays, lost shipments, or failed deliveries caused by incorrect or incomplete address information.

Additional shipping charges may apply if packages are returned due to address errors.

While we aim to ensure timely deliveries, delays may occasionally occur due to circumstances beyond our control.

If your package is significantly delayed or appears lost, please contact our customer support team for assistance.

If your order arrives damaged, please contact us within 48 hours of delivery.

Customers should provide:

  • Order number

  • Description of the issue

  • Clear photos of the damaged product and packaging

We will review the issue and work toward an appropriate resolution.

For international orders, customs duties, taxes, or import fees may apply depending on your country’s regulations.

These charges are the responsibility of the customer unless otherwise stated.

If you have any questions regarding shipping or delivery, please contact us:

ICT Easter Bunny

1328 West 29th St N
Wichita, KS 67204
United States

Email: support@icteasterbunny.com
Phone: (316) 409-8631

Business Hours:

Monday: 8:00 AM – 8:00 PM
Tuesday: 8:00 AM – 8:00 PM
Wednesday: 8:00 AM – 8:00 PM
Thursday: 8:00 AM – 8:00 PM
Friday: 8:00 AM – 8:00 PM
Saturday: 8:00 AM – 8:00 PM
Sunday: 8:00 AM – 8:00 PM

Response Time:
Within 24–48 business hours.